Key Topics and breakouts
The Resiliency Code
How can you be and stay resilient? In these times of ever changing business models, life changing days, how do we become and stay resilient? How can we help the people around us stay resilient?
improve your sell-through!
Everything we do stems from that simple idea: if we design a better experience, together we'll get better results. Learning and training doesn't need to be boring - let's shake things up for your company, brands and people and give them what they need to do a great job.
From your sales strategy through to designing effective content and a powerful platform to deliver it, we'll partner with you every step of the way.
The mayo way
Pat has spent the past 3 years going in and out of hospitals. What she experinaced at the Mayo Clinic in Rochester, MN was like no other experience she’s had. Learn how the best hospital in the world has an entire community of people working with them and making everyone who steps into their city have an experinace like no other. Pat calls it the “Mayo Way”, learn how every business should use the “Mayo Way”.
The Emotional Selling Cycle
Stop selling all the features and get down to why someone wants or needs your product or service.
Selling With Compassion
Compassion is the most important part of any business transaction. You must put your feet into your customers, employees and clients shoes.
Story selling
What’s your story? is your entire team telling the same story? How do you develop a great story that sells?
How to launch a new brand or product
How do we get our teams motivated to sell something new and how do we get their customers to drink the coolaid and be crazy excited about what we are launch?
Additional services
Development of Sales Strategy
Get the right information to your frontline team. Your sales team is keeping you in business. Make sure you're giving them the best chance for success. It can take a long time to get an effective sales person up to speed - particularly if you have a rapidly changing portfolio of products or services. How do you get the relevant information to them in a timely way, and make sure it works?
Brand/Project in-store launches and trainings
Once we have it all together we are ready to hit the road and launch your new training, program or brand to your customers.
Pat excels at building unique luxury brands with compelling stories to help others understand the importance of diamonds and the critical role they play in meeting societal and environmental needs around the world. She shares her expertise not only as a global authority and inspirational speaker partnering with manufacturers, retailers, and other stakeholders, but also through writing regular columns for National Jeweler’s “Coaches Corner” and The Famous "Jewelry Book".
Throughout her career, Pat has delivered lasting structural change within the diamond industry and spearheaded diverse international training programs including Hearts On Fire University and Hearts On Fire Academies. In addition, in collaboration with her Diamond Promotion Service colleagues, she helped create The Diamond Characteristic Chart, the Diamond Pyramid, and Diamond Promotion Service campaigns which continue to influence and serve as key resources within the industry.
Consulting a trusted guide
Great consulting is about providing good advice. And that comes after building a good relationship and gaining a thorough understanding. That’s our approach down to the ground. We want to get under the skin of your challenges and work together on a plan. From start to finish we’ll be a trusted partner. Ask us anything and we’ll give sound, considered advice.
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Why Pat?
Good relationships are the foundation of our success
Pat Henneberry has made it her business to build great relationships.
How we live our values
Everything we do is shaped by living and breathing our values. Whether that's giving back to our communities, committing to quality, being innovative or serving our clients to the best of our ability, you'll see our values running like a golden thread through our work and our actions. For our customers and for our people, we're shaping futures. Our ethics mean everything to us and our pillars of philanthropy, family and great work drive us everyday.
We're a quality team
We want to make sure your experience is high quality for you. And we're focused on quality in the work we produce. To make that happen, we employ the very best people. We want to make a measurable difference for your business.